Privacy Policy
Last updated: 31 August 2026
Easy Dutch Online (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and what rights you have under the General Data Protection Regulation (GDPR/AVG).
1. Who we are
Easy Dutch Online is operated by Lianne Gorissen.
Website: www.easydutchonline.com
Email: info@easydutchonline.com
For questions about your personal data or this Privacy Policy, you can contact us at the email address above.
2. What personal data do we collect?
Depending on how you interact with our website and services, we may collect:
Your name
Email address
Telephone number, if you provide it
Information you provide when contacting us
Information you provide when booking a lesson or introduction call
Information relating to your lessons or courses
Account information when you register for an e-learning course
Payment and billing information
Information necessary to process invoices or payments
Your preferences regarding our newsletter and marketing communications
Technical information about your use of our website, such as IP address, browser type and pages visited, where permitted by applicable law and your consent
We only collect personal data that is relevant and necessary for the purposes described in this Privacy Policy.
3. How do we collect your personal data?
We may receive personal data when you:
Contact us by email or through our website
Book a free introduction call or lesson
Purchase lessons or an e-learning course
Create an account for an e-learning course
Sign up for our newsletter
Subscribe to or interact with our online services
Visit and use our website
4. Why do we use your personal data?
We use your personal data for the following purposes:
Providing our services
We use your information to:
Provide Dutch lessons
Manage lesson bookings and appointments
Provide access to e-learning courses
Create and manage your e-learning account
Communicate with you about your lessons or courses
Process payments and invoices
Provide customer support
Communication
We may use your email address to respond to questions, send information relating to your lessons or courses, and communicate with you about our services.
Newsletter and marketing
If you choose to subscribe to our newsletter, we use your email address to send newsletters, updates, educational content and information about Easy Dutch Online.
You can unsubscribe at any time by using the unsubscribe link included in our emails.
Improving our website
We use Google Analytics to understand how visitors use our website and to improve its content, structure and functionality. Non-essential analytics cookies are used only where the required consent has been provided.
5. Legal basis for processing
Under the GDPR, we process your personal data on one or more of the following legal bases:
Performance of a contract: when processing is necessary to provide lessons, courses or other services you have requested.
Legal obligation: when we need to retain or process information to comply with legal or accounting requirements.
Consent: for activities such as certain marketing communications and non-essential cookies, where consent is required.
Legitimate interest: where processing is necessary for the operation, security and improvement of our business, provided that our interests do not override your privacy rights.
6. Third-party service providers
We use trusted third-party services to operate our business and provide our services. These providers may process personal data on our behalf.
Squarespace
Our website is hosted and operated using Squarespace. Squarespace may process technical information and information relating to visitors' use of our website.
Squarespace also uses cookies and similar technologies. Depending on the settings of our website, certain non-essential cookies may require your consent.
Calendly
We use Calendly to allow you to book free introduction calls and other appointments.
When you make a booking through Calendly, Calendly may process information such as your name, email address, appointment details and other information you provide during the booking process.
Calendly provides GDPR-related data processing provisions and safeguards for international data transfers.
LearnWorlds
We use LearnWorlds to provide our e-learning courses.
When you register for an e-learning course, LearnWorlds processes information such as your name, email address, account information and course activity on our behalf.
LearnWorlds acts as a data processor for online schools, and provides a Data Processing Agreement for customers subject to GDPR requirements.
Brevo
We use Brevo to manage our newsletter and email communications.
If you subscribe to our newsletter, your name and email address may be stored and processed by Brevo for the purpose of sending our communications and managing your subscription.
Brevo provides a Data Processing Agreement and GDPR-related safeguards for its services.
Payment providers
We use third-party payment providers, including:
Stripe
PayPal
Mollie
Depending on the payment method you choose, your payment and billing information may be processed directly by the relevant payment provider.
We do not store your full payment card details ourselves.
These payment providers process your personal data according to their own privacy policies and applicable data protection requirements.
Spotify
Our podcast is distributed through Spotify for Creators/Spotify for Podcasters.
We do not receive or collect personal information about individual podcast listeners through Spotify.
If you access Spotify content, Spotify may process information about your use of its services according to its own privacy policy.
7. Cookies and analytics
Our website uses cookies and similar technologies.
Some cookies are necessary for the website to function properly. Other cookies, such as analytics cookies, may be used to understand how visitors use our website.
We use Google Analytics to collect statistical information about website traffic and usage.
Where required by law, we will ask for your consent before placing non-essential cookies on your device.
You can manage your cookie preferences through our cookie banner and, depending on your browser, through your browser settings.
We may update our cookie settings and cookie policy when we add or remove services or tracking technologies.
8. How long do we keep your personal data?
We only keep personal data for as long as necessary for the purposes for which it was collected.
Some information may need to be retained for longer periods because of legal or accounting obligations.
For example, financial and invoicing information may need to be retained for the period required by Dutch tax and accounting legislation.
When personal data is no longer needed, we will delete or anonymise it where reasonably possible.
9. How do we protect your personal data?
We take reasonable technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, disclosure or alteration.
We use reputable third-party service providers and take reasonable steps to ensure that personal data is processed securely.
However, no method of transmission or storage over the internet can be guaranteed to be completely secure.
10. Your rights under the GDPR
Depending on the circumstances, you have the following rights regarding your personal data:
The right to access your personal data
The right to correct inaccurate or incomplete personal data
The right to request deletion of your personal data
The right to restrict processing
The right to object to certain processing
The right to data portability
The right to withdraw consent where processing is based on consent
You can exercise your rights by contacting us at:
We may need to verify your identity before processing certain requests.
We will respond to your request within the timeframe required by applicable data protection law.
11. International data transfers
Some of the service providers we use may process personal data outside the European Economic Area (EEA).
Where personal data is transferred outside the EEA, we take reasonable steps to ensure that appropriate safeguards are in place as required by applicable data protection law. These may include adequacy decisions, Standard Contractual Clauses or other legally recognised safeguards.
12. Children's privacy
Our services and website are primarily intended for adults.
We do not knowingly collect personal data from children without appropriate legal grounds or parental/guardian involvement where required by law.
If you believe that a child has provided us with personal data without appropriate permission, please contact us at info@easydutchonline.com.
13. Links to other websites
Our website may contain links to third-party websites and services.
We are not responsible for the privacy practices, content or security of these third-party websites.
We recommend reading the privacy policy of any third-party website you visit.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time, for example when we introduce new services, change the way we use personal data or when legal requirements change.
The most recent version will always be published on this page.
The date at the top of this Privacy Policy shows when it was last updated.
15. Complaints
If you have concerns about how we process your personal data, please contact us first at:
You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe that your personal data is being processed unlawfully.